Last night was the night of the fucked up Zellers shoppers! Seems they all wanted to scream at a Manager. Guess who that was :S One lady insisted on speaking to the Manager when I told her she was she said no your not! I don't want to speak to another Sales Clerk I want to speak to the Manager. I said "Ma'am I know I'm the Manager, my staff know I'm the Manager and... I'm still not giving you a discount on that watch!" She huffed and she puffed... and she told me she was going to call district office and complain. I handed her a pen and said I'd get her the number! She told me she didn't have time she'd find it later. Later she calls back and was nice as pie and tried to tell me the cashier had screwed up on her receipt and charged her too much. I pulled her receipt up and told her that it looked ok to me but if she wanted she was welcome to bring everything back and we'd double check it. Needless to say we didn't see her today. Remind me sometime and I'll tell you all about the bitch with the wheelbarrow. That happend last night to! So much fun packed into one night. You can hardly imagine.