Wednesday, May 12, 2004

Some people are incredible. At work today this black lady (I only point out that she was black because it pertains to the story) was returning a pair of shorts that she claimed she had bought last week. BS is all I have to say to her claim. These shorts were so old I hadn't even seen the style in the store. She had tried to pull off all of the clearance stickers so that we wouldn't know that she bout them for like $12 instead of the $39.99 the original sticker price showed. Oh I didn't mention that she didn't bring in a receipt so as far as we know she could have picked them up off the shelf on her way to the counter to demand a refund. Anyways I told her that we would give her the last sales price of the shorts, which I guessed was about $19.99. Well she didn't seem to like this and told me that she was sick of our company and our Racist policies! To be honest this was the most exciting thing that has happened to me all week and I was very excited about it. I gravely, but happily told her that I would certainly be very happy to call a manager over for her to settle the issue as I didn't think that insulting our staff's integrity was acceptable. She looked surprised and then refused my offer. For some reason she didn't want to talk to a manager she just wanted to buy the other clothes that she had with her and leave. I was so tempted to call security and a manager and have her thrown out of the store it was incredible. Stupid cow! I think that she believed that if she hinted that she would make allegations of racism we would back down and just give her anything she wanted. Unbelievable!

The worst part of the entire situation was the poor girl who was waiting on this cow was almost in tears at the end of the exchange because she was so upset at being accused of racism. If felt so bad for her that my fury just skyrocketed! Once I hit management my policy is always going to be staff first, customers second. I believe that if you treat your people right and stand by them they in turn are going to treat your customers right which will cause them to continue returning to your store.

To cap off the story as I was looking at the aforementioned customer I noticed that she was wearing some unusual earrings. These earrings boldly spelled out JESUS in big gold block letters across both of her ears... I wonder what Jesus thought about false accusations... Oh right he wasn't big on them. Just another God Damned hypocrite! Nice going church.

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