Friday, January 14, 2005

Most interesting customer experience I've had in a long time today. Our Men's department's payroll was slashed so badly that there were constantly short of people to work the tills today so I went and helped everytime they called. Well I could tell this guy was a fucker before he even got to my till because he was yelling to other customers that as they were the customers they were "ALWAYS RIGHT!" Even though he had no idea what they were looking for or trying to get. So anyway jackass reaches my till and as I have to "celebrate" the customers purchase I said "Oh, that's a nice sweater!" He answer's "Well I'm performing a blood sacrifice this afternoon and I needed a white sweater!" I didn't even look at him just smiled REAL BIG and said "Oh! How nice." I was really proud of myself... and yet at the same time was a little sad at how jaded I've become that an anouncement like that doesn't shock me anymore.

Tomorrow I'm going to a Bridal Show. Yes this is what I have been reduced to. When the e-mail came around asking for male volunteers to be at the show I thought "What the hell it'll get me out of the store for the day." Only today did I find out that I'll be wearing a tux all day and handing out coupons for something or another. Actually I have to laugh at this it could be interesting.

1 comment:

Stuffy said...

Thanks for the reminder that there are awful people absolutely everywhere.

One of the few things I LIKED being told in my marketing class was that the customer is not always rights if s/he is not your target group or is not willing to participate in the transaction in a civil and respectable manner.

I've never seen you in a tux. Send pictures!